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How To Create Psychological Safety At Work

First, a question. What makes a great team? Ask a thousand people and you’ll get a thousand answers and the truth is that because every team is made up of such unique dynamics, there’s no single answer that everyone can be happy with. But one interesting...

No Trust, No Team…

Trust in the workplace is non-negotiable but it’s not a given. To paraphrase Canadian self-development author Brian Tracy, trust is the glue that binds all relationships together, especially that between the leader and the led. In every workplace environment,...

The Clock Is Ticking…

As you’ll know by now, we like to start our articles with a story… A very close friend was a teacher (now a headteacher) and one of his responsibilities every few weeks was morning gate detail, seeing the kids in through the school gates and monitoring...

Workplace Culture – What Does It Really Mean?

Where business is concerned, there are very few simple answers to what appear to be obvious questions. One such question is – what do we really mean by workplace culture?Not only do you need to know what it is, you need to know why it matters and perhaps...

Don’t Look Back in Anger, I Heard Them Say…

Sherlock Holmes creator Sir Arthur Conan Doyle told us that ‘it’s easy to be wise after the event’, and he’s right. Sometimes known as the ‘knew-it-all-along phenomenon’ or ‘creeping determinism’, what most of us know as hindsight is a...

How To Stop Being Angry At Work

Say ‘yes’ out loud if any of these scenarios have ever played out at work – You didn’t get the promotion you so richly deserved, instead it went to the boot-licking halfwit A client jumps up and down on your work even though you pulled an all-nighter...

How To Deal With Workplace Stress

Stress at work is normal isn’t it? Every job has it’s stressful elements doesn’t it? Don’t we just have to accept it as a part and parcel of everyday life and like the incredibly tired cliché tells us to do, we should all probably just ‘keep...

How To Deal With Difficult Colleagues

Like the cello, being able to delete your browsing history and changing a tyre, being able to deal with difficult, irksome, annoying colleagues is an artform worth spending time perfecting. If you’ve ever worked in an office-based environment, you know...

How To Cope With Employee Burnout

Broadly explained by dictionary.com as ‘fatigue, frustration, or apathy resulting from prolonged stress, overwork, or intense activity’, the word ‘burnout’ was coined in 1974 by German-American psychologist Herbert Freudenberger. While it isn’t...

Change, And How Legal Departments Cope…

Assuming leadership of a business or organisation through times of change comes with a daunting list of challenges (and dare we say, opportunities), both on a macro- and micro-level. The challenges are no less vital to the running of a business or organisation...